About a year ago, I purchased a new notebook computer, as my old one was getting slow, the audio was never any good, and it ran on Windows 10, which Microsoft was no longer going to support. I purposely chose one that allegedly had a Windows 11 operating system. I use a notebook computer when I go on writing retreats due to their compact size.
I liked the new computer a lot, except for the positioning of the power button. But I didn’t like positioning of the power button on my previous notebook, either. I guess you can’t have everything, LOL.
The new one worked great, until about six months ago, when I was advised that the version of Windows 11 that was on the computer needed to be upgraded. I’ve never heard of this, but as it was the computer telling me to update my Windows 11, I did. And my trackpad disappeared. I couldn’t use my mouse. I had to do a system reset. This annoyed me for a few reasons. First, I update my computers weekly, especially if I’m not using one on a regular basis. Secondly, it happened just as I was heading to a writing retreat. So I lost precious writing time dealing with it.
A few weeks ago, the computer once again indicated more Windows updates were needed. Okay, I thought. Let’s do this.
That was a mistake. A big mistake. The updates took a couple of days. When they were supposedly all installed, I turned on the computer. I got the maker’s name, as always, then…nothing but a black screen. Several times. I searched for a solution on line. Ctrl+Alt+Del; Shift+Ctrl+Windows Key+B; making sure the brightness wasn’t turned all the way down. F8 for a systems reboot. I even stuck a pin in the hole in the bottom of the computer to restart the battery (several YouTubers recommended this). If I held down the power key for 30 or so seconds, I could see the computer turning off. But between the maker’s name and that moment, nothing but black screen.
Now I have to pay to have someone look at it. I’m not sure if it was a Windows update issue or my internet service (which I really think is inferior, but it’s the only option where I live) did something during the updates.
Stay tuned.
